Engineer call out rates
See below details of our engineer call our rates.
Engineer rates +
The engineer can charge for 3 hours at the relevant overtime rate for the period of time being covered (per day) for going on standby. If he gets called out he can also charge 3 hrs overtime for the call out and then charge on an hourly basis thereafter.
The customer pays for 3 hours at the relevant overtime rate (per day) to have an engineer on standby.
If he calls the engineer out he pays by the hour at the appropriate rate for the time worked.
Valid: 24 May 2018